Account Deletion

Last Updated: August 11, 2026
TRAVADIO allows users to permanently delete their account and the personal data associated with that account.

How to delete your account

From within the TRAVADIO app

1. Open Profile.
2. In the Account section, tap Delete My Account.
3. Review the information displayed and tap Continue.
4. Confirm the final Delete Account action.
You may also request account deletion without access to the app by contacting contact@travadio.com.
Please use the email address associated with your TRAVADIO account where possible so that we can
verify the request.

What will be deleted

When an account deletion request is completed, TRAVADIO deletes or anonymizes the personal
information associated with the account, including where applicable:

 Account and profile information
 Favorites
 Recently Played data and listening history
 Saved preferences and personal settings
 Premium entitlement information and manual grants maintained by TRAVADIO
 Active authentication sessions and refresh tokens
 Registered devices or app-installation records associated with the account
 User-owned synchronization records, operations, conflicts, and receipts
 Other user-specific backend data

The user identity is retained only as an anonymized deletion tombstone where required for technical audit and security purposes. Existing audit history linked to the deleted account is anonymized.
Deletion is permanent and may not be reversible.

Google Play subscriptions

Deleting your TRAVADIO account does not automatically cancel a subscription purchased through Google Play. If you have an active TRAVADIO subscription through Google Play, you should separately manage or cancel that subscription through your Google Play account. Deleting the TRAVADIO application from your device also does not, by itself, cancel a Google Play subscription.

Google Play subscriptions

What may be retained
Certain limited information may be retained where necessary to:

 Comply with applicable legal or accounting obligations
 Prevent fraud or abuse
 Maintain security and deletion-audit records
 Resolve disputes
 Establish, exercise, or defend legal claims
 Comply with lawful requests from authorities

Where information must be retained, it will be kept only for as long as necessary for the applicable purpose and will not continue to be used for ordinary TRAVADIO account functionality.

Processing time
We aim to complete verified deletion requests without undue delay and within the time limits required by applicable law. We may contact you if additional information is necessary to verify your identity or identify the correct account.

Need help?
TRAVADIO Support / Privacy Team
Organic Loop SRL
Romania
contact@travadio.com