Privacy Policy
Effective Date: August 2026
Last Updated: August 11, 2026
TRAVADIO is a radio discovery service operated by TRAVADIO, Romania (“TRAVADIO,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, store, and protect information when you use the TRAVADIO Android application, TRAVADIO through Android Auto, travadio.com, TRAVADIO accounts and related backend services, and other services directly provided by TRAVADIO.
It also explains your rights under the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable privacy laws.
1. Information we collect
Account and authentication information
TRAVADIO currently uses Google Sign-In for account authentication. When you sign in, Google may provide information necessary to authenticate and display your account, such as:
Google account identifier
Email address
Display name
Profile image, where provided
TRAVADIO creates an internal account linked to the authenticated Google identity. We do not receive your Google password.
Device and application information
To operate, secure, and maintain the service, we may process technical information such as:
Device manufacturer and model
Android version
TRAVADIO application version
Application installation or app-scoped device identifier
First and last activity timestamps
Authentication and session status
Technical errors and service diagnostics where available
TRAVADIO uses a stable app-scoped hashed device identity for device registration and session management. The raw Android device identifier is not transmitted as the device identity used by our backend. Device identifiers are not used by TRAVADIO for personalized advertising.
Listening and preference information When you use TRAVADIO, we may store information necessary to provide account and personalization features, including:
Favorite radio stations
Recently Played stations
Listening history
User preferences and settings
Stations selected or played
Information necessary to synchronize supported account features
Premium and subscription information
TRAVADIO may process information indicating whether your account is Free, Premium, Owner, Lifetime, or otherwise entitled to Premium functionality. Subscriptions purchased through Google Play are processed by Google. TRAVADIO does not receive your full payment-card information from Google Play. We may receive or maintain identifiers and entitlement information necessary to verify purchases, distinguish plan state such as monthly or annual where available, determine whether automatic renewal is active, and provide Premium access.
Location information
Certain optional TRAVADIO functionality, including Journey features, may use your device location when you choose to use that functionality and grant the required Android permission. Location access is not required for ordinary features such as standard radio playback, Search, Favorites, Recently Played, or Home browsing. Location permission can be controlled through Android settings.
Globe Explore
Globe Explore is a Premium feature that allows users to discover radio stations geographically on an interactive globe. TRAVADIO uses its own station database and stored geographic coordinates to determine station locations. Mapbox Maps SDK is used to render the interactive map/globe. TRAVADIO initializes Mapbox when an entitled user opens Globe Explore rather than as part of ordinary application startup. Use of Mapbox may result in technical data being processed by Mapbox according to its own applicable privacy terms.
Radio-stream connections
TRAVADIO allows users to connect to internet radio streams operated by independent broadcasters or streaming providers. When you play a station, your device may establish a connection directly or indirectly with infrastructure operated by the broadcaster or stream provider. Such providers may receive information normally associated with an internet request, such as IP address, network information, request metadata, and technical player information. TRAVADIO does not control the independent privacy practices of individual broadcasters.
Website information
When you visit travadio.com, we may process IP address, browser type, device category, approximate location derived from network information, pages visited, website interactions, cookie and consent preferences, and analytics and performance information. For more information, see our Cookie Policy.
How we use information
Authenticate users
Create and maintain TRAVADIO accounts
Maintain secure authentication sessions
Register and manage app installations or devices
Provide radio discovery and playback
Save and synchronize Favorites
Maintain Recently Played and listening history
Store app preferences
Provide Premium functionality
Verify Premium entitlement and subscription lifecycle state
Provide Globe Explore
Provide optional location-based functionality when enabled
Improve reliability and performance
Diagnose technical problems
Prevent fraud, abuse, and unauthorized access
Protect TRAVADIO infrastructure and users
Respond to support requests
Comply with legal obligations
3. Legal bases for processing
Performance of a contract
We process information where necessary to create and operate your account, authenticate you, provide radio playback, save Favorites, provide requested Premium features, and provide supported account synchronization and related functionality.
Consent
We rely on consent where required, including for certain device permissions, location access, website analytics cookies, and optional communications. You may withdraw consent where applicable.
Legitimate interests
We may process information where necessary for legitimate interests such as maintaining service security, preventing fraud and abuse, diagnosing failures, improving performance, and developing or improving functionality. Where GDPR applies, we balance these interests against your rights and freedoms.
Legal obligations
We may process or retain information where necessary to comply with applicable legal requirements.
4. Third-party service providers
TRAVADIO relies on selected third-party providers to operate parts of the service. These include, where applicable:
Google – Google Sign-In, Google Play services, and Google Play Billing
Mapbox – interactive map and globe rendering for Globe Explore
Radio broadcasters and streaming providers – delivery of third-party internet radio streams
Hosting and infrastructure providers – servers, databases, networking, storage, monitoring, and security required to operate TRAVADIO
The current release build does not actively include Firebase Analytics, Firebase Crashlytics, or Firebase Cloud Messaging. These providers may process information according to their own applicable terms, privacy policies, and our contractual arrangements with them where applicable.
5. Radio stations and third-party content
TRAVADIO indexes and provides access to radio stations operated by independent third parties. TRAVADIO generally does not own the stations, control their programming, control advertisements broadcast by stations, or guarantee permanent stream availability. Station names, logos, trademarks, and broadcast content remain the property of their respective owners
6. Data sharing
We do not sell personal data. We may share information only where necessary:
With service providers used to operate TRAVADIO
To fulfill functionality explicitly requested by you
To comply with applicable law or lawful governmental requests
To protect TRAVADIO, our users, or others from fraud, abuse, or security threats
In connection with a lawful corporate restructuring, acquisition, or transfer, subject to applicable dataprotection requirements
7. International data transfers
Some service providers may process data outside your country of residence. Where GDPR or similar laws apply, appropriate safeguards are used where required, which may include European Commission Standard Contractual Clauses, contractual data-protection commitments, adequacy decisions, or other legally recognized transfer mechanisms.
8. Data security
We use reasonable technical and organizational safeguards designed to protect personal data, which may include encrypted network communications, authentication controls, restricted administrative access, secure session handling, access controls, monitoring and abuse prevention, and data backup and recovery controls.
No internet-connected system can guarantee absolute security.
9. Data retention
We retain information only for as long as reasonably necessary to provide the service, maintain your account, fulfill contractual obligations, maintain security, prevent fraud, resolve disputes, and meet legal obligations.
Device records that are no longer active may be classified as stale, superseded, signed out, or revoked rather than treated as currently active. Information that is no longer required is deleted or anonymized where appropriate.
10. Account deletion
You may delete your TRAVADIO account through the application by opening Profile, then using Delete My Account in the Account section. You may also request deletion through our Account Deletion webpage or by contacting contact@travadio.com.
Account deletion may remove:
Profile information
Favorites
Recently Played
Listening history
Preferences and settings
Active sessions and refresh tokens
Device registrations
TRAVADIO Premium entitlement information
User-owned synchronization records
The deleted user identity is retained only as an anonymized tombstone for minimal audit and security purposes, and linked audit records are anonymized. Certain data may be retained where required for legal, security, fraud-prevention, accounting, or disputeresolution purposes. Deleting your TRAVADIO account does not automatically cancel a subscription managed through Google Play. Google Play subscriptions must be separately managed or cancelled through Google Play.
11. Your GDPR and privacy rights
Right of access
You may request confirmation of whether we process your personal data and obtain a copy of relevant information.
Right to rectification
You may request correction of inaccurate or incomplete personal data.
Right to erasure
You may request deletion of personal information where the conditions under applicable law are met.
Right to restrict processing
You may request that processing be limited in certain circumstances.
Right to object
Where processing is based on legitimate interests, you may have the right to object. You may also object to direct marketing where applicable.
Right to withdraw consent
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully carried out before withdrawal.
Right to data portability
Where applicable, you may request personal data you provided to us in a structured, commonly used, machine-readable format.
Right to lodge a complaint
You may lodge a complaint with the competent data-protection supervisory authority. If you are in Romania, this may include the National Supervisory Authority for Personal Data Processing (ANSPDCP).
12. Automated recommendations
TRAVADIO may use automated processing to organize, rank, or recommend radio stations and content based on factors such as station popularity, location, catalog information, or listening behavior. These recommendations are intended to improve discovery and do not produce legal or similarly significant effects concerning users.
13. Children’s privacy
TRAVADIO is not intended for children below the minimum age required to use the service under applicable law. If we become aware that personal information has been collected in violation of applicable children’s privacy requirements, we will take appropriate action.
14. Changes to this Privacy Policy
We may update this Privacy Policy when TRAVADIO functionality changes, data-processing practices change, third-party services change, or applicable legal requirements change. Material changes may be communicated through the application, website, or another appropriate method.
15. Contact us
TRAVADIO Support / Privacy Team
contact@travadio.com